Tour operator booking software from seat to boarding

What wears an owner down every day

• Bookings in a WhatsApp group

  Names in messages, bank transfers matched by hand, and a seat sold twice.

• Not enough people to run

  You wait on a minimum with no clear number, then call every family about the cancellation and refund them by hand.

• Who boarded and who didn’t?

  A paper list at the bus, unsigned safety waivers, and a guide who doesn’t know who to collect from which meeting point.

What Govia gives you

• Departures

  Each trip has departures with seats, a price per ticket category and a minimum to run; below it, the departure reads «بانتظار تأكيد التشغيل».

• Book from your page

  Guests pick the trip and the number of seats and confirm their phone with a WhatsApp code, and the last seat is never sold twice.

• Travellers

  Each traveller’s ID, nationality and meeting point, with the manifest built from the bookings.

• Waivers

  A safety waiver signed by each traveller in their own name, and a ticket without one does not pass the door.

• QR boarding

  Refused by name: wrong departure, cancelled booking, unpaid invoice, no waiver, or already on board.

• Guides and vehicles

  Each departure holds its guide and vehicle, and the guide is told if the time changes or they are swapped.

• Weather cancellations

  See every booking and what was paid, then choose a refund, wallet credit or a move to a departure with enough seats, booking by booking.

• Group quotes

  A quote for a group or organisation that the client accepts from its link, plus adding travellers or moving them to another departure.

Inside the system

How your day runs on Govia

1. Publish departures

   Departures with seats, category prices and a minimum, or a weekly series on the days you choose.

2. Booking

   Guests book on your page or by phone, and get a confirmation and a reminder the day before.

3. Trip day

   Travellers sign the waiver, the guide scans tickets at boarding, and the manifest is ready.

4. If the weather turns

   One cancellation decides every booking, tells the families and the guide, and frees the vehicle.

Why Govia

• Seats under control

  Each departure’s fill rate on the dashboard, and departures short of their minimum visible before the day.

• Honest refunds

  A card refund stays owed until a manager presses refund, cash comes from the drawer, and each invoice gets its credit note.

• A door that can’t be fooled

  Each ticket scans once, and two scanners at the same moment still admit the traveller once.

• Guides in the loop

  A re-timed departure or a guide swap reaches the guide directly, without a call from you.

• Arabic first, in your trade’s words

  The whole system runs in Arabic, right to left, and names things the way your business does: client, patient, member or tenant.

• Automatic WhatsApp messages

  Booking confirmations, appointment reminders and verification codes reach your customers on WhatsApp without anyone typing them.

• Local payments

  Payment links with mada, Apple Pay and cards, plus instalments with Tabby and Tamara through Tap.

• Tax invoices with QR

  ZATCA-ready tax invoices with QR (generation phase), issued with every payment.

• On Riyadh time

  Appointments, reports and reminders run on Riyadh time and the Saudi working week, wherever the system is opened.

• An assistant that answers and prepares

  Ask it about your numbers and screens and it answers, then prepares the action for you to approve with one tap.

Questions before you start

Related businesses

• Travel Agency