Govia

Spa management software that books therapist and room together

Clients book their session and fill in the health form before they arrive, pay the deposit and the booking confirms. Therapist and room are held together, so a room is never sold twice.

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Today: sales and gift-card balances, with therapists and rooms side by side in one diary

What wears an owner down every day

  • A room booked twice

    The therapist is free but the room is taken, or the other way round, and the client waits at reception.

  • Paper health forms that expire

    Clients fill in a paper form every visit, or never, and nobody knows when the last one ran out.

  • Packages and gifts with no clear balance

    A four-session massage package and a friend's gift card: how much is left, and when does it expire? The client asks while you search the notebook.

What Govia gives you

  • Therapist and room in one booking

    Every session holds the therapist and the room together; if either is taken the time does not show, and no room is sold twice.

  • Online health form

    Clients complete the health form while booking or from a link before the visit; it is valid for 180 days, and reception sees the forms still missing before the day.

  • Men's and women's sections

    Each client's section decides which therapists and rooms can serve them, so the two sections never mix.

  • Deposits that confirm the session

    Set a deposit per service; the client pays it from the link and the booking confirms, while unpaid holds are released on their own.

  • Several services in one visit

    A massage then a hammam in one booking, with one deposit and one confirmation.

  • Packages you can freeze, extend, transfer and upgrade

    Session balances per package; freeze, extend, transfer or upgrade with a preview, and an expiry reminder that names what is left.

  • Gift cards online

    Bought from your page and paid online, with the balance kept and redeemed at the till.

  • Checkout and therapist commissions

    One invoice per visit with split payment and tips, and commission per therapist on their lines.

Inside the system

Packages and gifts: sell a package, then each client's sessions left, with freeze, extend, transfer and upgrade
Packages and gifts: sell a package, then each client's sessions left, with freeze, extend, transfer and upgrade
Sales: the drawer by payment method and tips, with the cash expected in the drawer before you close it
Sales: the drawer by payment method and tips, with the cash expected in the drawer before you close it

How your day runs on Govia

  1. They book and fill in the form

    Pick the session and time, complete the health form on the way, pay the deposit, then get the confirmation and the reminder.

  2. They arrive and the room is ready

    Reception sees the form's validity and the client's preferences; therapist and room have been held since the booking.

  3. The session is drawn or paid

    A package session comes off the balance; anything else goes on one invoice with the deposit, the tip and any gift card.

  4. They come back on time

    When the next session is due and nothing is booked, they get a message with your link, and another before a package expires.

Why Govia

  • Built for spas, not chairs

    Rooms, therapists, health forms and sections: the screens and words of spas, massage centres and hammams.

  • A ready menu on day one

    Massage, hammam and skin-care sections with starting services and prices, and rooms linked to their services, all editable.

  • Health before the session

    An expired health form shows before the day, not at the door, and the health alert sits on the client's file in front of the therapist.

  • A client portal

    Clients see their next appointment and change or cancel it under your policy, check package sessions, gift card balance and invoices.

  • Arabic first, in your trade’s words

    The whole system runs in Arabic, right to left, and names things the way your business does: client, patient, member or tenant.

  • Automatic WhatsApp messages

    Booking confirmations, appointment reminders and verification codes reach your customers on WhatsApp without anyone typing them.

  • Local payments

    Payment links with mada, Apple Pay and cards, plus instalments with Tabby and Tamara through Tap.

  • Tax invoices with QR

    ZATCA-ready tax invoices with QR (generation phase), issued with every payment.

  • On Riyadh time

    Appointments, reports and reminders run on Riyadh time and the Saudi working week, wherever the system is opened.

  • An assistant that answers and prepares

    Ask it about your numbers and screens and it answers, then prepares the action for you to approve with one tap.

Questions before you start

Do I need to install anything?

No. It runs in the browser on a phone, an iPad or a computer. Choose Spa / Massage / Hammam and your services, rooms, therapists and hours are set up.

Can clients fill in the health form before the visit?

Yes. While booking or from a link they receive, and it stays valid for 180 days so it is not repeated every visit.

Do you support mada and Apple Pay?

Yes. Deposits, invoices and gift cards are paid through a secure link with mada, cards and Apple Pay depending on what the payment gateway enables; with Tap, Tabby and Tamara are available too.

Does it send WhatsApp reminders?

Yes: the booking confirmation, a reminder the day before, an optional second reminder hours before, a rebook reminder and a package expiry reminder that names what is left.

Are the invoices ZATCA-compliant?

Every session closes with a ZATCA-ready tax invoice with QR (generation phase).

Can I move my data from a notebook or Excel?

You start with ready services and rooms, and each client is recorded by mobile number from their first online booking or from the clients screen. If your list is long, book a demo and we will talk through the quickest way to bring it in.

Related businesses

Try Govia on your business

Sign up and start with a service menu and settings prepared for your trade, or book a demo and we will show you the system on your business.

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