Govia

Field service software for maintenance and cleaning companies

Take the request, assign the technician or crew, and let the customer know they are on the way. Prices are approved with a code, invoices go out on completion, and warranties are tracked to the last day.

Coming soon — We are building this business's own tools now, and we do not want to hand you a dashboard that does not fit. Book a demo and we will set it up with you.

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Field service software for maintenance and cleaning companies

This card is for field service companies: AC, plumbing and electrical maintenance, deep cleaning and tank sanitising, and pest and rodent control. Govia gives the office a dispatch board, the technician a day screen on their phone, and the customer WhatsApp updates and payment links.

Pick your business

  • Maintenance (AC, Plumbing, Electrical)

    Jobs are assigned to technicians from the dispatch board, the technician prices on site and the customer approves with a WhatsApp code, parts come out of stock, and the warranty starts on completion.

  • Deep Cleaning & Sanitising

    Jobs are priced by the square metre, seat or tank, a deposit confirms them, crews work through a room-by-room photo checklist, the supervisor inspects, and the customer signs with a code and pays the balance.

  • Pest Control

    Every treatment runs through its safety checklist, chemicals come out of stock, the follow-up visit books itself, the certificate names the chemicals by registration number, and the warranty is tracked.

Why Govia

  • Technicians know their day

    Their phone shows today's visits, locations, checklists and photos, and they close the visit themselves.

  • Customers are not left waiting

    When the technician presses on-the-way, the customer gets a WhatsApp message with the expected arrival time if one was set.

  • No arguments over price

    On-site prices and quotes are approved with a WhatsApp code, and the hand-over is signed the same way.

  • Warranties are counted

    The warranty starts on completion, and a callback inside it opens a no-charge visit linked to the original job.

  • Arabic first, in your trade’s words

    The whole system runs in Arabic, right to left, and names things the way your business does: client, patient, member or tenant.

  • Automatic WhatsApp messages

    Booking confirmations, appointment reminders and verification codes reach your customers on WhatsApp without anyone typing them.

  • Local payments

    Payment links with mada, Apple Pay and cards, plus instalments with Tabby and Tamara through Tap.

  • Tax invoices with QR

    ZATCA-ready tax invoices with QR (generation phase), issued with every payment.

  • On Riyadh time

    Appointments, reports and reminders run on Riyadh time and the Saudi working week, wherever the system is opened.

  • An assistant that answers and prepares

    Ask it about your numbers and screens and it answers, then prepares the action for you to approve with one tap.

Questions before you start

Does it need installing?

No. It runs in the browser, and technicians open their day on their phone without a separate app.

Does it send WhatsApp reminders?

Yes. A reminder the day before, an on-the-way message when the technician sets off, and a message if the visit is moved or cancelled.

Are the invoices ZATCA compliant?

Govia issues ZATCA-ready electronic tax invoices with a QR code (generation phase).

Can customers pay with mada and Apple Pay?

Yes. With the payment gateway on, customers pay from the invoice link by mada, Apple Pay or card, or pay the technician on site.

Does it work for more than one branch?

Yes. Each branch has its own account with its own team and data, and we link your branches into one group you switch between from the same login — contact us to set it up.

How long is the trial?

A free trial starts from the sign-up page; choose your plan afterwards on the pricing page.

Solutions for other businesses

Try Govia on your business

Book a demo and we will show you Govia on your business, and set it up with you when it launches.

Book a demo Pricing